On January 25, 2020, Qualys rolled out new unified search and an improved online customer support experience, along with Support content integrated directly into Qualys Community.
Improved Community & Support Experience
These new features are part of our efforts to enable customer success with an integrated community environment, so you can efficiently:
- learn how Qualys products work,
- understand best practices,
- resolve issues, and
- ultimately improve your security and compliance programs.
They are also part of an effort to improve your experience with Qualys Support, so you can more easily access technical support content, track and update your support cases and feature requests, and get faster case resolution.