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Qualys Cloud Platform: Continuity of Service in Response to COVID-19

I would like to share Qualys’ response to the heightening coronavirus (COVID-19) outbreak and outline the steps we are taking to ensure continuity of service for our customers and also ensure the health and well-being of our employees.

Qualys has a comprehensive business continuity and emergency response plan in place that is regularly updated and reviewed by executive management. We have conducted a detailed risk assessment of the impact of COVID-19 on our employees and business operations, and at this time we believe that we have the necessary processes in place to continue to effectively deliver on all aspects of our business, including product development, operations and support services.
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Third-Party User Enumeration Issue Resolved

We were recently made aware of a user enumeration issue on the login page of SumTotal’s training website, a learning management solution that Qualys uses for its training and certification site. Upon learning of the issue, we immediately worked through the vendor to get it fixed. The training website is completely segregated from the Qualys Cloud Platform; therefore, no customer data was ever at risk or compromised.

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