Meeting PCI Requirement 11.2 with QualysGuard

Your PCI 11.2 Checklist and Toolbox

Merchants are getting ready for the upcoming changes to the internal scanning requirements for PCI compliance.  This blog post provides a checklist on what you should have ready and will review some of the tools Qualys provides for these requirements.

There are four core areas to focus on in preparation for your compliance to PCI 11.2, taking into account the changes from PCI 6.2 regarding risk ranking of vulnerabilities.

1. Your documented PCI scope (cardholder dataenvironment)
2. Your documented risk ranking process
3. Your scanning tools
4. Your scan reports

Merchants will need to complete each of these elements to be prepared to pass PCI compliance.

1. Your documented PCI scope (cardholder data environment)

All PCI requirements revolve around a cross-section of assets in your IT infrastructure that is directly involved in storage, processing, or transmitting payment card information. These IT assets are known as the cardholder data environment (CDE), and are the focus areas of the PCI DSS requirements.

These assets can exist in internal or external (public) networks and may be subject to different requirements based on what role they play in payment processing. These assets can be servers, routers, switches, workstations, databases, virtual machines or web applications; PCI refers to these assets as system components.

QualysGuard provides a capability to tag assets under management.  The screenshot below shows an example of PCI scope being defined within the QualysGuard Asset Tagging module.  It provides the ability to group internal assets (for 11.2.1), external assets (for 11.2.2), and both internal and external assets together (for 11.2.3).

This allows you to maintain documentation of your CDE directly, and to drive your scanning directly from your scope definition.

2. Your documented risk ranking process

This is the primary requirement associated with the June 30^th deadline; this is the reference that should allow someone to reproduce your risk rankings for specific vulnerabilities.

The requirement references industry best practices, among other details, to consider in developing your risk ranking.  It may help you to quickly adopt a common industry best practice and adapt it to your own environment.  Two examples are the Qualys severity rating system, which is the default rating as per the security research team at Qualys; or, the PCI ASV Program Guide, which includes a rating system used by scanning vendors to complete external scanning. QualysGuard is used by 50 of the Forbes Global 100, and spans all market verticals; it qualifies as an industry best practice.  Additionally, the QualysGuard platform is used by the majority of PCI Approved Scanning Vendors  and already delivers rankings within the PCI ASV Program Guide practices.

The core rules of your risk rankings should take into account CVSS Base Scores, available from nearly all security intelligence feeds.  These scores are also the base system used within the PCI ASV Program Guide.  Your process should also account for system components in your cardholder data environment and vendor-provided criticality rankings, such as the Microsoft patch ranking system if your CDE includes Windows-based system components.

The process should include documentation that details the sources of security information you follow, how frequently you review the feeds, and how you respond to new information in the feeds.  QualysGuard provides daily updates to the vulnerability knowledgebase and now offers a Zero-Day Analyzer service, which leverages data from the iDefense security intelligence feed.

3. Your scanning tools

After you have your scope clearly defined and you have your process for ranking vulnerabilities documented, you will need to be able to run vulnerability scans. This includes internal VM scans, external VM scans, PCI ASV scans (external), internal web application scans and external web application scans. It is thefindings in these scans that will map against your risk ranking process and allow you to produce the necessary scan reports.

You will need to be able to configure your scanning tools to check for “high” vulnerabilities, which will allow you to allocate resources to fix and resolve these issues as part of the normal vulnerability management program and workflow within your environment.

QualysGuard VM, QualysGuard WAS and QualysGuard PCI all work together seamlessly to provide each of these scans capabilities against the same group of assets that represent your PCI scope or CDE.

4. Your scan reports

You will want to produce reports for your internal PCI scope, as defined in #1 of this checklist, both quarterly and after any significant changes.  If you have regular releases or updates to your IT infrastructure, you will want to have scan reports from those updates and upgrades. Quarterly scan reports need to be spaced apart by 90 days.  In all cases, these reports need to show that there are no “high” vulnerabilities detected by your scanning tools.

Each report for the significant change events will also need to include external PCI scope. QualysGuard VM makes it easy to include both internal and external assets in the same report.  QualysGuard VM also provides a direct link to your QualysGuard PCI merchant account for automation of your PCI ASV scan requirements.

QualysGuard WAS allows you to quickly meet your production web application scanning requirement (PCI 6.6) as well as internal web application scanning as part of your software development lifecycle (SDLC), by scanning your applications in development and in test. 

If you follow these guidelines you will be well prepared to perform and maintain the required controls for PCI 11.2.